GORE-TEX® guarantee that their fabrics are durably waterproof, windproof, and breathable, so if you are not entirely satisfied with your product they will repair it, replace it or refund your purchase price, as long as the garment is in good condition and has been cared for correctly. i.e no mould and mildew build up.

We recommend using Grangers 2 in 1 cleaner and water proofer for your GORE-TEX® clothing.

We are strictly a factory and not a shop, however if you are not a standard size we do offer a measuring service at the factory but this is strictly on appointment system only.

You can always phone the office on 01302 834145 between the hours of 8:30am to 3:00pm Monday to Thursday, there is always someone there to answer any questions.

If anything manufacturing wise lets you down in the first 2 years it will be repaired free of charge, i.e a broken zip. After this date we do an after care service and a small fee and postage will be charged.

There isn’t a life span on items, but with the right care your garment will last longer it should give you many years of use and protection.

Please see our returns policy.

On any garments we manufacture delivery will be 8 to 15 weeks but you should be notified at the time of ordering our current waiting times. On garments bought in, i.e polo shirts, a 3-4 week delivery.

If washing GORE-TEX follow our online care instructions for the best results. For WINDSTOPPER Machine-wash warm (30° C). Follow garment manufacturer's instructions. Do not tumble dry WINDSTOPPER.

Once we receive your order, we will then contact you when we are ready to process your order and take a deposit, and ask any additional questions, this may be 2 weeks after the order is placed.

We will do anything in our power to make sure our customers are satisfied.

Using the fabric colour guide, fill in the appropriate individual colours on the order form.